Zelle Shuts Down Standalone App—Here’s What You Need to Know

Zelle mobile app on a screen smartphone iPhone closeup. Zelle is a US-based digital payments network, payment service. Batumi, Georgia - August 15, 2023 — App transfers FILE PHOTO: Zelle has stopped processing money transfers through its apps, but payments can still be made through a consumer's bank. (prima91 - stock.adobe.com)

By Jade Alexander and Just Ben

April 04, 2025 at 6:41 am EDT

If you noticed the Zelle app missing this week, you’re not alone. As of Tuesday, the standalone Zelle app has officially shut down.

But don’t worry—Zelle isn’t going away. The service is still available through participating banks and credit unions. Customers can continue to send and receive money, but must now do so directly through their bank’s mobile app or website.

To keep using Zelle, users of the standalone app will need to re-enroll via their bank’s platform.

Zelle’s parent company announced the change last year and says over 2,200 financial institutions now offer the service.

So while the app is gone, the convenience of Zelle isn’t—just check with your bank to stay connected.

Jade Alexander

If you’re a native of South Florida, you know Jade from her many years on local radio as a Jock and on television as both an Entertainment Reporter and News Anchor. This Miami girl has hosted some pretty memorable shows, events, and parties in this town. She’s a hugger, the ultimate animal lover, and has never met a stranger.